Dear Mike,

I want you to know how much I appreciate all the service you have given me with the wheechair-equipped van that you sold me. As a caregiver, my time is often not my own and so such help is much appreciated.

Your pickup and delivery service has been great, and your assistance in handling all the details when the van itself had a recall was especially helpful, particularly considering the fact that this was not your responsibility.

It was a pleasure dealing with you.  I will certainly put in a good word about your services to anybody who speaks to me about needing an equipped van.

J & S